WEDDING PACKAGE

Some of you may know our aesthetic and design style we describe as ‘romantic wear’, which explores finding the connection between ones-self and the clothes in their wardrobe. Wanting our customers to fall in love with their pieces and to create memories in them. One of the most special memories to be created being the wearers wedding day. We are a UK based brand and our customer following is global, so we know it can feel like a big commitment to choose a wedding dress that is made-to-order that you can’t try on before you purchase. To support you through this process, we have designed the following page to guide you through each step of ordering a wedding dress from us and to provide a clear overview of what to expect.

Step One - Selecting your wedding dress

If you have found a dress that you like from our website and would like a more detailed insight into development updates as we make your dress, please email us at shop@tlabel.uk letting us know the dress you are interested in and when you need the dress by. From there we will confirm if the dress can be made in time and set a date we aim to dispatch the dress by.

After discussing design preferences, we will create a design board to ensure our visual alignment with your vision.

Step Two - Purchasing your wedding dress

Once confirming details around the dress, the dress should be purchased through our website. Once the order has been confirmed, please email us your order number in the continued email thread that you first reached out to us on. Alongside your order number let us know your bust, waist, and hip measurements and your height too.

Step Three - Construction Process

At this stage all details and deadline dates will have been discussed and decided and we will get started on making your dress. As it’s hard to envision the dress fully when you can’t try it on before purchasing, we like to share a jumpshare folder with you that you can access at all times, where we will upload process images of us making your dress. Not only is it a nice insight to see the craftsmanship and work that goes into making a dress for one of the most special occasions but also gives peace of mind to knowing how far the dress is from being completed.

Step Four - Completion of Dress

Once the dress is finished we will email you a tracking number via DHL Express and expected delivery date.

Fitting images with Charlie @charlmorgan__

Frequently Asked Questions

Do you make custom designs?

We’re a small team so we don’t have the capacity to do completely custom designs. We are happy to customise existing designs that we have on our website when possible depending on access to fabrics and tools that fit our sustainable, production standards. Some examples of customisation include making existing dresses shorter or longer or making beaded styles in different colour ways of beads. Higher levels of customisation may include additional fees that will be invoiced additionally but confirmed and discussed before purchasing.

Can I have a fitting with the dress?

Our brand is based in Worcester, United Kingdom.

We can arrange one fitting of the dress in London or Birmingham for any customers based locally to the city for an additional £150.00 that will be invoiced before the fitting. This service can be offered to any dresses over £1700.00.

Small amendments will not have any additional fees added. Any bigger changes to the dress that are in a new direction from original plans confirmed in Stage One may concur additional fees which we can discuss in the fitting process.

Can I pay for my dress in instalments?

Wedding dresses over £1000 can be paid for in instalments. This can be broken down into either 2 payments or 3 payments. As a small, self funded brand that creates pieces from sustainable resources, it is more helpful for us if dresses are purchased directly through our website in full, however we understand that for weddings this can be a large amount of money to pay at once so we have created an offering of an instalment plan.

3 Instalment Payment Plan
1st Payment - 50% of RRP and any additional customisation costs upfront. This payment will be classed as a non refundable deposit.
2nd Payment -25% (date to be confirmed at the time the order is placed.)
3rd Payment - 25% ( to be paid before the order is dispatched to the buyer.)

2 Instalment Payment Plan
1st Payment - 50% of RRP and any additional customisation costs upfront. This payment will be classed as a non refundable deposit.
2nd Payment - 50% (to be paid before the order is dispatched to the buyer).

If wanting to proceed with an instalment plan, after the design of the dress has been confirmed in Stage One, we will send an invoice from the email shop@tlabel.uk. Please note we will only email for custom or wedding dress orders from this email so please don’t accept any emails from any address other then this one

What happens if I do an instalment plan and decide after paying part of the dress that I don’t want it?

Once the 50% deposit is paid and we begin work on your dress, the deposit becomes non-refundable. For customers on a three-installment plan, the second payment may be refunded if necessary, but the initial deposit remains non-refundable. As a small company, we invest a lot of love, time, and craftsmanship into each dress we make and the deposit helps secure this commitment.