Our Gloves and Florence Bralettes can take 2-3 weeks to arrive on international orders and up-to 1 week for UK orders. Clothing that are not part of a pre-order collection can take up-to 5 weeks intentionally to arrive. Majority of our products are made-to-order, we do this to avoid fabric wastage and over production and this is why clothing takes up-to 5 weeks to produce.
When do I receive my shipment confirmation?
Once your order has been placed you will receive an order confirmation. You will receive a shipment confirmation with tracking details up-to 48 hours before we dispatch the order. All orders are shipped via DHL Express where you will also receive delivery details and tracking information.
What is Ready-To-Ship?
If we are making any of our popular styles that have come through as an order, sometimes we will cut out and produce 2/3 of the same style as we know that this is a likely item to sell again and it still fits in with our sustainable production ethos. If you are looking for a special, last minute gift or if you need anything in time for an event in the near future, you can shop from our ready-to-ship section on our e-store where the item will be dispatched by the next business day. When selecting your size on the product page, please be aware you need to select the (ready-to-ship) options only in order for them to be dispatched within 24 hours.
Will I have to pay import fees in I am ordering from Europe?
Additional taxes and customs duties are charged for articles that are shipped from the UK to the European Union. The articles prices and shipping costs exclude VAT and customs charges will be added to an order. For a £300 item it is not uncommon for a charge of £100 to be added due to customs and tax charges.
No VAT is charged on shipments made to non-European countries. Once the articles arrive at the destination, sales tax as well as customs duties and handling costs will be determined by the respective customs office. The recipient will then be invoiced by our courier. By submitting your order and paying and/or delivering the required information, you concede to the import regulations of the respective articles. Please be aware that import regulations vary from country to country.
There is an item I have seen on Instagram that I cant see on your website?
Some of our gloves and glove Bralettes may have sold out on our own e-store but could be available at our stockists 50m and Lunch Concept Store.
